Responsible gambling

As part of our commitment to providing a safe and enjoyable gaming experience, we want to remind you that responsible gaming is everyone's responsibility. If you or someone you know has concerns about problem gambling, please don't hesitate to reach out for support.

Setting Deposit Limits:

• You can set daily, weekly, or monthly deposit limits in the cashier section of your account.
• This will help prevent excessive spending and give you better control over your gaming sessions.
• Remember that these limits are temporary and can be adjusted at any time if needed.

Cooling-Off Periods & Self-Exclusion:

• If you feel like you're losing control, you can activate a cooling-off period to take a break from gaming for 24 hours, one week, or up to six weeks.
• Alternatively, you can choose to self-exclude your account for an extended period of time (up to five years).
• Keep in mind that during this time, you won't be able access your account or participate in any gaming activities.

Account Closure:

• If you've realized that problem gambling is affecting your life and want to stop completely, we can assist you with closing your account.
• This will prevent you from accessing the site and any associated services.
• Please note that once an account is closed, it cannot be reopened for a minimum period of six months.

Problem Gambling Resources:

• We care about our players' well-being and encourage responsible gaming practices.
• If you're experiencing difficulties or know someone who might need help, please visit one of the following resources:
  • ConnexOntario (for residents of Ontario)
  • National Problem Gambling Helpline
  • Your local problem gambling support hotline

Tips for Safer Gaming:

• Set a budget and stick to it.
• Know your limits: don't chase losses or try to win back what you've lost.
• Take regular breaks from gaming.
• Prioritize self-care, engage in other activities outside of gaming.

Support is Always Available:

At Spicy Casino, we want to ensure that our players have a safe and enjoyable experience. If you need assistance with responsible gaming practices or require support for problem gambling concerns, please don't hesitate to reach out to our dedicated team via live chat or email. We're here to help 24/7.

Remember: Gaming should be entertaining, not all-consuming. By setting limits, taking breaks, and seeking help when needed, you can enjoy Spicy Casino's diverse selection of games while maintaining a healthy relationship with gaming.